Eco-friendly Cotton Clothes Online
Whether you’re new to sustainable clothing or you’ve made the switch, view our frequently asked questions to find the answers you need and help guide you on your sustainable journey.
Learn about our brand and products, and what makes us sustainable. If you don’t find the answer to your question below, please contact us for more information.
Brand and Product FAQs
- Climate change (protection for the planet and people)
- Water stress and overuse
- Eliminating hazardous chemicals and pollution
- Supporting the diminishing resources and art
- Reducing consumption and waste
- Encouraging stronger health and wellbeing for consumers, artisans and farmworkers
Our Kala cotton materials come from our supplier Khamir. Our fabrics from Khamir come with a certificate issued by a certification body (One Cert International Private Limited) and are in accordance with the requirements of The National Programme for Organic Production (NPOP), India and The National Organic Program (NOP) technical standards (USAA).
The Kala cotton crops cultivated for our garments are grown in Western India in the Kutch district (Kachchh).
The technique artisans use to spin this type of cotton into garments has been used since the early 1900s. While its texture is coarse, the finished fabric is light, airy and comfortable to wear which helps keep you cool in summer and warm and insulated in winter.
Shipping and Returns
After you place an order, you’ll automatically be sent an email confirmation. Please make sure you check your junk mail. If you haven’t received your confirmation, contact customer care at help@colouroncotton.com.au
You’ll be charged once you place your order for cotton clothes online. It may take up to 24 hours for the charge to appear on your statement, depending on payment type.
In our aim to reduce waste, we do not offer gift wrapping.
After an order is placed you are unable to amend the order on your own and must contact our customer care. We would be happy to try and fulfil your request. Keep in mind that once an order is in the shipping stage it is not able to be amended
Please refer to our terms and conditions for help on cancelling orders.
Unfortunately, we’re unable to ship to post office boxes at this time.
If your order hasn’t been shipped yet, you can contact customer care to inform them of your new address. If the order has already shipped, please contact customer care immediately and we’ll make every effort possible to fulfil your request.
We pride ourselves on exceptional customer service and quality garments. Please contact our help team at help@colouroncotton.com.au for any delivery or shipment issues so we can resolve them right away.